Our corporate service cancelation policy is as follows, once reservation is taken you are automatically responsible for charges. You have 24 hours from time of reservation booking to cancel and only be charged $150.00 cancellation fee, any cancellation after the initial 24 hours of booking,  ½ of the total reservation amount is charged. If reservation is cancelled on day of service the entire amount of reservation is due and will be charged to credit card you provided at time of reservation. We do understand plans change, flights are delayed and or weather issues may also may play a part in cancelations and in those cases we will always offer future transportation rental credits.